Cancellation Policy

This policy is applicable if you have placed a preorder.

Cancellation and Refund: You may cancel your preorder at any point before shipment and receive a full refund.

Post-Shipment: Once the item is shipped, it is considered as a fulfilled order. Any requests for products that have been shipped will be treated as returns under our Return Policy.

Return Policy

Return Window: Returns are accepted within 30 days from the shipping date.

Quality Guarantee: Products failing to meet our quality standards are eligible for a refund.

Exclusions:

Buyer’s Remorse: Returns due to buyer’s remorse are not eligible for a refund.

Improper Care: Products damaged from improper care or not following care instructions are not eligible for return.